Privacy Policy

Effective Date: 2025-04-25

Operated by: Sumadhi Enterprise
Website: www.sumadhienterprise.com
Contact Email: support@sumadhienterprise.com
Contact Number: 8010134940

1. Data Collection for Sellers

When a seller registers or operates on GetIt, we collect the following information:

• Personal details: Name, email, phone number
• Business information: Business name, registration documents, HST number (if applicable)
• Banking and payment details (processed via Stripe)
• Delivery personnel information (submitted by the seller)
• Product listings: Including return/cancellation policy, warranty, and guarantee data
• Platform activity: Login timestamps, listing edits, support tickets

2. Use of Seller Information

We use seller data to:

• Verify business authenticity and enable onboarding
• Facilitate payments, refunds, and withdrawals
• Enable product listing, delivery management, and customer interaction
• Monitor platform activity and ensure policy compliance
• Provide seller analytics and dashboard insights
• Offer 24/7 customer and technical support

3. Consent and Access Rights

By registering as a seller, you consent to the collection and use of your data as described in this policy.
You have the right to:

• Access and review your stored personal/business data
• Update or correct inaccurate data via your seller dashboard or by contacting support
• Request account deactivation or data deletion at any time

4. Third-party Sharing

GetIt may share seller data only where necessary, including:

• With Stripe, for secure and compliant payment processing (see Stripe Privacy Policy)
• With buyers (order-fulfillment-related info only)
• With assigned delivery personnel via the GetIt Delivery App
• With legal authorities if required by law or to comply with court orders

We do not sell or rent seller data to third parties.

5. Financial Information Handling

• All payment-related data (e.g., bank account, transaction logs) is securely processed through Stripe
• GetIt does not store full credit card or banking details on its servers
• Refunds, payouts, and transaction history are available via the seller dashboard and Stripe account interface

6. Communication Preferences

Sellers may receive communications via:

• Email, SMS, or app notifications related to:
  • Order activity
  • Platform updates
  • Policy changes
  • System alerts or service issues

You may manage your notification preferences via your seller account settings.

7. Data Security

GetIt applies advanced security measures to protect seller data:

• Data encryption during transmission and storage
• Firebase Authentication for secure logins
• Role-based access to admin panels
• Routine audits and access tracking
• Servers located in compliant data centers within North America

8. Privacy Rights under PIPEDA

As per the Personal Information Protection and Electronic Documents Act (PIPEDA):

• Sellers have the right to know how their data is collected and used
• Sellers can request correction or deletion of their information
• GetIt must protect personal data using appropriate safeguards
• Sellers may file complaints with the Office of the Privacy Commissioner of Canada if privacy rights are violated

9. Breach Notification

In the event of a data breach:

• Affected sellers will be notified within 72 hours
• Details of the breach, affected data, and remediation steps will be provided
• The breach may be reported to federal privacy authorities as required by PIPEDA

10. Admin Contact

For questions or concerns regarding admin data access or this privacy policy, please contact our designated compliance officer:

📧 Email: "support@suamdhienterprise.com"
📞 Phone: "8010134940"
📍 Location: "Alephata"